Our Services

Focused on boosting customer care and reclaiming lost revenue efficiently.

Inbound Support
Nicaragua-based call center agent engaging warmly on a headset in a sleek, modern office setting.
Nicaragua-based call center agent engaging warmly on a headset in a sleek, modern office setting.

Voice and omnichannel support tailored to keep your customers satisfied.

Dynamic live chat interface on a computer screen showing an ongoing customer conversation.
Dynamic live chat interface on a computer screen showing an ongoing customer conversation.
Team of agents collaborating over outbound campaign strategies with performance charts visible.
Team of agents collaborating over outbound campaign strategies with performance charts visible.
Live Chat

Conversion-focused chat agents ready to increase your customer engagement.

Outbound calls that win back customers and follow up on sales opportunities.

Outbound Calls

Who We Are

Call Core is a Nicaragua-based nearshore BPO, specializing in inbound and outbound customer support.

Professional team collaborating in a modern office with sleek tech setups and dynamic lighting.
Professional team collaborating in a modern office with sleek tech setups and dynamic lighting.
Close-up of a focused agent engaging with a customer via headset in a high-tech call center.
Close-up of a focused agent engaging with a customer via headset in a high-tech call center.
Dashboard screen displaying real-time KPIs and performance metrics in vibrant blues and teals.
Dashboard screen displaying real-time KPIs and performance metrics in vibrant blues and teals.

Our Mission

We help businesses recover lost revenue through scalable, KPI-driven customer experience solutions.

Client Praise

What our partners say about Call Core

Call Core’s team turned our abandoned cart losses into steady revenue with quick, friendly outreach that feels personal every time.

Mia R.
Portrait of a smiling woman in a modern office setting, representing a satisfied client.
Portrait of a smiling woman in a modern office setting, representing a satisfied client.

Austin TX

Their nearshore support team perfectly matches our time zone, making collaboration seamless and boosting our customer satisfaction scores.

Photo of a confident man working at a sleek desk with dual monitors, symbolizing professional client partnership.
Photo of a confident man working at a sleek desk with dual monitors, symbolizing professional client partnership.
Leo K.

Denver CO

★★★★★
★★★★★

Cart Recovery

Reach customers who left items behind.

A focused agent engaging a customer through live chat on a sleek computer screen.
A focused agent engaging a customer through live chat on a sleek computer screen.
Callback Programs

Timely follow-ups on missed calls ensure no opportunity slips away, boosting customer satisfaction and retention.

A professional team member making a call in a modern, tech-driven call center environment.
A professional team member making a call in a modern, tech-driven call center environment.
Win-Back Campaigns

Re-engage past customers with personalized outreach that turns lost leads into loyal clients.

Subscription Plans

Flexible options tailored for your business growth

Get in touch

Reach out to start scaling your CX today.

Professional team member engaging with a client on a sleek, modern call center floor.
Professional team member engaging with a client on a sleek, modern call center floor.