Use Cases

Real results from tailored call core solutions.

A focused call center agent engaging with a customer on a headset in a modern office.
A focused call center agent engaging with a customer on a headset in a modern office.
Cart Recovery

Re-engage shoppers who abandoned carts quickly.

A dashboard showing real-time metrics of outbound calling campaigns.
A dashboard showing real-time metrics of outbound calling campaigns.
Callback Program

Reach customers who missed calls promptly.

Team members collaborating over performance dashboards in a sleek office.
Team members collaborating over performance dashboards in a sleek office.
An agent coaching session with quality assurance feedback displayed on screen.
An agent coaching session with quality assurance feedback displayed on screen.
Win-Backs

Recover lost customers with targeted outreach.

Overflow Support

Handle after-hours calls without missing a beat.

Our Services

Tailored call center solutions designed to boost your revenue and customer satisfaction.

Inbound Support

Handle customer inquiries with voice and omnichannel support that keeps clients engaged.

A focused call center agent engaging with a customer using multiple communication channels.
A focused call center agent engaging with a customer using multiple communication channels.
Outbound Calls

Drive sales and recover lost revenue through targeted follow-ups and win-back campaigns.

Recover abandoned carts and missed calls with proactive outreach that converts.

Revenue Recovery
A dynamic dashboard displaying real-time KPIs and call center performance metrics.
A dynamic dashboard displaying real-time KPIs and call center performance metrics.
A diverse team collaborating in a modern nearshore call center environment.
A diverse team collaborating in a modern nearshore call center environment.

Who We Are at Call Core

Based in Nicaragua, we specialize in nearshore call center solutions that boost your customer experience and recover lost revenue.

A dynamic team collaborating in a modern office with sleek tech and glowing screens reflecting data dashboards.
A dynamic team collaborating in a modern office with sleek tech and glowing screens reflecting data dashboards.
Our Mission
Our Promise

We deliver scalable, KPI-driven support that aligns with your business hours and goals, ensuring every call counts.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Call Core’s team boosted our cart recovery rates with quick, friendly follow-ups.

J. Smith

Smiling customer service agent engaging warmly on a headset in a modern office.
Smiling customer service agent engaging warmly on a headset in a modern office.

Their nearshore support helped us scale without sacrificing quality or response time.

M. Lee

Focused call center team collaborating around a sleek dashboard displaying KPIs.
Focused call center team collaborating around a sleek dashboard displaying KPIs.
★★★★★
★★★★★

Subscription Support

Boost retention with proactive subscriber care

Get in touch today

Reach out to start scaling your CX operations.

A professional team member engaging with a client over video call in a modern office setting.
A professional team member engaging with a client over video call in a modern office setting.